{"id":527,"date":"2024-07-26T23:08:36","date_gmt":"2024-07-26T21:08:36","guid":{"rendered":"https:\/\/wipcool.pl\/warranty\/"},"modified":"2025-05-30T11:26:53","modified_gmt":"2025-05-30T09:26:53","slug":"warranty","status":"publish","type":"page","link":"https:\/\/wipcool.pl\/en\/warranty\/","title":{"rendered":"Warranty"},"content":{"rendered":"\n<section>\n  <div class=\"container\">\n    <div class=\"grid grid-cols-12 gap-y-12 lg:gap-4\">\n      <div class=\"col-span-12 lg:col-span-5\">\n        <div class=\"h-full flex flex-col justify-center\">\n          <h1 class=\"font-semibold mb-4\">Warranty<\/h1>\n                      <ul class=\"flex flex-col gap-6 mb-8 lg:mb-20\">\n                              <li>\n                  <h2 class=\"flex items-center gap-1 text-base lg:text-lg xl:text-lg font-semibold mb-1\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" src=\"https:\/\/wipcool.pl\/wp-content\/uploads\/2024\/07\/shield.png\" class=\"w-5 h-5 aspect-square object-cover\" alt=\"\" \/>                    Warranty Coverage                  <\/h2>\n                  <p>Wipcool tools are covered by a warranty when purchased from an authorized distributor. The warranty period ranges from 12 to 24 months from the date of purchase, but not more than 30 months from the first sale by the company 4REF sp. z o.o.<\/p>\n                <\/li>\n                              <li>\n                  <h2 class=\"flex items-center gap-1 text-base lg:text-lg xl:text-lg font-semibold mb-1\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" src=\"https:\/\/wipcool.pl\/wp-content\/uploads\/2024\/07\/Icons.png\" class=\"w-5 h-5 aspect-square object-cover\" alt=\"\" \/>                    How to File a Warranty Claim                  <\/h2>\n                  <p>Please submit all warranty claims using the dedicated form on our website.<\/p>\n                <\/li>\n                              <li>\n                  <h2 class=\"flex items-center gap-1 text-base lg:text-lg xl:text-lg font-semibold mb-1\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" src=\"https:\/\/wipcool.pl\/wp-content\/uploads\/2024\/07\/Icons-1.png\" class=\"w-5 h-5 aspect-square object-cover\" alt=\"\" \/>                    Documents Required for Filing a Warranty Claim                  <\/h2>\n                  <p>Proof of purchase and a completed warranty claim form available on the website.<\/p>\n                <\/li>\n                              <li>\n                  <h2 class=\"flex items-center gap-1 text-base lg:text-lg xl:text-lg font-semibold mb-1\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" src=\"https:\/\/wipcool.pl\/wp-content\/uploads\/2024\/07\/search-03.png\" class=\"w-5 h-5 aspect-square object-cover\" alt=\"\" \/>                    Claim Review                  <\/h2>\n                  <p>The standard processing time for claims is 14 business days. In cases requiring the delivery of spare parts, this time may extend up to 28 business days.<\/p>\n                <\/li>\n                              <li>\n                  <h2 class=\"flex items-center gap-1 text-base lg:text-lg xl:text-lg font-semibold mb-1\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" src=\"https:\/\/wipcool.pl\/wp-content\/uploads\/2024\/07\/open-box-01.png\" class=\"w-5 h-5 aspect-square object-cover\" alt=\"\" \/>                    Shipping Costs                  <\/h2>\n                  <p>In the case of an approved warranty claim, 4REF sp. z o.o. covers the shipping costs. For unjustified claims, the customer is responsible for the shipping costs.<\/p>\n                <\/li>\n                          <\/ul>\n          \n                      <ul class=\"flex flex-col gap-4\">\n                              <li>\n                  <h2 class=\"text-base lg:text-lg xl:text-lg font-medium\">Warranty Exclusions<\/h2>\n                  <div class=\"small-text\">\n                    <p>Naturally worn parts of the device.<\/p>\n<p>Damage caused by external factors, such as natural disasters.<\/p>\n<p>Products repaired or modified by unauthorized persons.<\/p>\n                  <\/div>\n                <\/li>\n                              <li>\n                  <h2 class=\"text-base lg:text-lg xl:text-lg font-medium\">Liability<\/h2>\n                  <div class=\"small-text\">\n                    <p>The distributor is not responsible for losses resulting from product defects.<\/p>\n                  <\/div>\n                <\/li>\n                              <li>\n                  <h2 class=\"text-base lg:text-lg xl:text-lg font-medium\"> Operational Tips<\/h2>\n                  <div class=\"small-text\">\n                    <p>To avoid potential issues, we recommend reviewing the user manual and performing regular maintenance on the tools. Additionally, we encourage you to visit our <a href=\"https:\/\/wipcool.pl\/en\/blog\/\">blog<\/a>, where we provide tips on using our equipment.<\/p>\n                  <\/div>\n                <\/li>\n                          <\/ul>\n                  <\/div>\n      <\/div>\n      <div class=\"col-start-1 lg:col-start-7 col-span-12 lg:col-span-6\">\n        <div class=\"p-4 sm:px-10 sm:py-8 rounded shadow-wipcool\">\n          \n          <div class=\"wg-form-container \">\n\n    \n    \n    <style>\n        :root {\n            --wc-form-border-color: #6E7278;\n            --wc-form-border-radius: 10px;\n            --wc-form-color-text: #222222;\n        }\n    <\/style>\n\n    <h2 class=\"text-accent-1 text-2xl font-semibold leading-normal mb-0\">Zg\u0142o\u015b reklamacje<\/h2>\n    <p class=\"text-sm mb-10\">W razie pyta\u0144 b\u0105d\u017a w\u0105tpliwo\u015bci skontaktuj si\u0119 z nami<\/p>\n\n    <form method=\"post\">\n\n        <div class=\"wg-field-title\">Urz\u0105dzenie i opis problemu<\/div>\n\n        <div class=\"wg-fields\">\n            <div class=\"wg-column-full\">\n                <label class=\"wg-required\" for=\"device\">Model<\/label>\n                <select class=\"wg-select-device\" name=\"device\" id=\"device\">\n                    <option><\/option>\n                <\/select>\n                <div class=\"wg-select-device-dropdown\"><\/div>\n            <\/div>\n\n            <div class=\"wg-column-full --tooltip\">\n                <label class=\"wg-required\" for=\"serialNumber\">Numer seryjny<\/label>\n                <input id=\"serialNumber\" type=\"text\" name=\"serialNumber\" value=\"\" \/>\n                <div class=\"tooltip__icon\">\n    \t\t\t\t<svg width=\"36\" height=\"36\" viewBox=\"0 0 36 36\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M17.9167 35.8333C14.3731 35.8333 10.9091 34.7826 7.96271 32.8138C5.01633 30.8451 2.7199 28.0469 1.36383 24.7731C0.00776301 21.4992 -0.347047 17.8968 0.344272 14.4213C1.03559 10.9458 2.74199 7.75337 5.24768 5.24768C7.75337 2.74199 10.9458 1.03559 14.4213 0.344272C17.8968 -0.347047 21.4992 0.00776301 24.7731 1.36383C28.0469 2.7199 30.8451 5.01633 32.8138 7.96271C34.7826 10.9091 35.8333 14.3731 35.8333 17.9167C35.8281 22.6668 33.9387 27.2209 30.5798 30.5798C27.2209 33.9387 22.6668 35.8281 17.9167 35.8333ZM17.9167 2.50001C14.8675 2.50001 11.8869 3.40418 9.35163 5.09818C6.81638 6.79219 4.84038 9.19994 3.67353 12.017C2.50668 14.834 2.20138 17.9338 2.79624 20.9243C3.39109 23.9149 4.85939 26.6618 7.01545 28.8179C9.17151 30.974 11.9185 32.4423 14.909 33.0371C17.8996 33.632 20.9994 33.3267 23.8164 32.1598C26.6334 30.993 29.0412 29.017 30.7352 26.4817C32.4292 23.9465 33.3333 20.9658 33.3333 17.9167C33.3289 13.8293 31.7033 9.91055 28.813 7.02032C25.9228 4.13009 22.0041 2.50442 17.9167 2.50001ZM19.1667 25.4167V17.7983C19.1667 17.4668 19.035 17.1489 18.8006 16.9145C18.5661 16.68 18.2482 16.5483 17.9167 16.5483C17.5852 16.5483 17.2672 16.68 17.0328 16.9145C16.7984 17.1489 16.6667 17.4668 16.6667 17.7983V25.4167C16.6667 25.7482 16.7984 26.0661 17.0328 26.3006C17.2672 26.535 17.5852 26.6667 17.9167 26.6667C18.2482 26.6667 18.5661 26.535 18.8006 26.3006C19.035 26.0661 19.1667 25.7482 19.1667 25.4167ZM19.6167 12.0833C19.6167 11.6413 19.4411 11.2174 19.1285 10.9048C18.816 10.5923 18.392 10.4167 17.95 10.4167H17.9333C17.6044 10.42 17.2839 10.5205 17.012 10.7056C16.7401 10.8907 16.5291 11.1522 16.4055 11.457C16.2819 11.7618 16.2512 12.0964 16.3174 12.4186C16.3836 12.7408 16.5436 13.0362 16.7774 13.2676C17.0111 13.499 17.3081 13.6561 17.6309 13.7191C17.9538 13.7821 18.288 13.7481 18.5916 13.6215C18.8952 13.4949 19.1545 13.2812 19.3369 13.0075C19.5193 12.7338 19.6167 12.4123 19.6167 12.0833Z\" fill=\"black\"\/><\/svg>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"tooltip__desc\">\n\t\t\t\t\tJe\u015bli urz\u0105dzenie nie posiada numeru seryjnego, prosimy wpisa\u0107 numer produkcji (np. 11\/2025). Numer produkcji najcz\u0119\u015b\u0107iej znajduje si\u0119 na spodzie urz\u0105dzenia.\n\t\t\t\t<\/div>\n            <\/div>\n\n            <div class=\"wg-column-full\">\n                <label class=\"wg-required\" for=\"description\">Opis uszkodzenia<\/label>\n                <textarea name=\"description\" id=\"description\" cols=\"30\" rows=\"10\"><\/textarea>\n            <\/div>\n\n            <div class=\"wg-column-full\">\n                <label class=\"wg-required\" for=\"warranty\">Rodzaj naprawy<\/label>\n                <select class=\"wg-select-warranty\" name=\"warranty\" id=\"warranty\">\n                    <option value=\"\">Wybierz<\/option>\n                    <option value=\"1\" >Naprawa gwarancyjna<\/option>\n                    <option value=\"0\" >Naprawa pogwarancyjna<\/option>\n                <\/select>\n            <\/div>\n        <\/div>\n\n        <div class=\"wg-warranty-info\">\n            <div class=\"wg-field-title\">Informacje o zakupie<\/div>\n            <div class=\"wg-help-text\">Gdzie i kiedy urz\u0105dzenie zosta\u0142o zakupione?<\/div>\n\n            <div class=\"wg-fields\">\n                <div>\n                    <label class=\"wg-required\" for=\"bought_company\">Nazwa firmy<\/label>\n                    <input id=\"bought_company\" type=\"text\" name=\"bought_company\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label class=\"wg-required\" for=\"bought_date\">Data zakupu<\/label>\n                    <input id=\"bought_date\" type=\"date\" name=\"bought_date\" value=\"\" \/>\n                <\/div>\n            <\/div>\n        <\/div>\n\n\n        <div class=\"wg-your-data\">\n            <div class=\"wg-field-title\">Twoje dane<\/div>\n\n            <div class=\"wg-fields\">\n                <div>\n                    <label for=\"firstname\">Imi\u0119<\/label>\n                    <input id=\"firstname\" type=\"text\" name=\"firstname\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label for=\"lastname\">Nazwisko<\/label>\n                    <input id=\"lastname\" type=\"text\" name=\"lastname\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label class=\"wg-required\" for=\"company\">Nazwa firmy<\/label>\n                    <input id=\"company\" type=\"text\" name=\"company\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label class=\"wg-required\" for=\"nip\">NIP<\/label>\n                    <input id=\"nip\" type=\"text\" name=\"nip\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label class=\"wg-required\" for=\"email\">E-mail<\/label>\n                    <input id=\"email\" type=\"text\" name=\"email\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label class=\"wg-required\" for=\"phoneNumber\">Telefon<\/label>\n                    <input id=\"phoneNumber\" type=\"text\" name=\"phoneNumber\" value=\"\" \/>\n                <\/div>\n            <\/div>\n        <\/div>\n\n        <div class=\"wg-pickup-points\">\n\n            <div class=\"wg-field-title\">Nadaj paczk\u0119<\/div>\n\n            <div class=\"wg-help-text\">Nadaj paczk\u0119 w dowolnym paczkomacie lub punkcie.<\/div>\n\n            <div class=\"wg-help-text\">Maksymalne rozmiary paczki: 41 x 38 x 64 cm<\/div>\n\n        <\/div>\n\n        <div class=\"wg-pickup-address\">\n\n            <div class=\"wg-field-title\">Adres odbioru przez kuriera<\/div>\n\n            <div class=\"wg-help-text\">Maksymalne rozmiary paczki: 80 x 50 x 50 cm<\/div>\n\n            <div class=\"wg-fields\">\n                <div>\n                    <label class=\"wg-required\" for=\"street\">Ulica<\/label>\n                    <input id=\"street\" type=\"text\" name=\"street\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label class=\"wg-required\" for=\"houseNumber\">Nr domu<\/label>\n                    <input id=\"houseNumber\" type=\"text\" name=\"houseNumber\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label for=\"flatNumber\">Nr lokalu<\/label>\n                    <input id=\"flatNumber\" type=\"text\" name=\"flatNumber\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label class=\"wg-required\" for=\"postcode\">Kod pocztowy<\/label>\n                    <input id=\"postcode\" type=\"text\" name=\"postcode\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label class=\"wg-required\" for=\"city\">Miasto<\/label>\n                    <input id=\"city\" type=\"text\" name=\"city\" value=\"\" \/>\n                <\/div>\n            <\/div>\n\n        <\/div>\n\n        <div class=\"wg-form-bottom\">\n            <div>\n\n                <div class=\"wg-terms\">\n                    <div class=\"wg-terms-input\">\n                        <input type=\"checkbox\" name=\"terms\" id=\"terms\" value=\"1\" \/>\n                    <\/div>\n                    <div class=\"wg-required\">\n                        <label for=\"terms\">\n                            O\u015bwiadczam, \u017ce zapozna\u0142am\/-em si\u0119 z poni\u017cszymi informacjami i wyra\u017cam zgod\u0119 na przetwarzanie moich danych osobowych we wskazanych poni\u017cej celach i zakresie:\n                        <\/label>\n                        <button type=\"button\" class=\"wg-terms-button\">Poka\u017c tre\u015b\u0107<\/button>\n                    <\/div>\n                <\/div>\n\n                <div class=\"wg-terms-text\">\n                    Informujemy, \u017ce administratorem Pani\/Pana danych osobowych jest 4REF sp. z o.o. z siedzib\u0105: Boles\u0142awa Prusa 7a, 16-001 Kleosin. Podane przez Pani\u0105\/Pana dane osobowe b\u0119d\u0105 przetwarzane przez Administratora w celu \u015bwiadczenia przez Administratora us\u0142ug serwisowych. Podanie danych osobowych jest dobrowolne, jednak niezb\u0119dne do wykonywania w\/w czynno\u015bci. Pomimo dobrowolno\u015bci, konsekwencj\u0105 niepodania danych osobowych b\u0119dzie brak mo\u017cliwo\u015bci wykonywania w\/w czynno\u015bci.\n                    <br\/>\n                    W zwi\u0105zku z udzielon\u0105 przez Pani\u0105\/Pana zgod\u0105, podstaw\u0105 prawn\u0105 przetwarzania podanych przez Pani\u0105\/Pana danych osobowych jest przepis art. 6 ust 1 lit. a ROZPORZ\u0104DZENIA PARLAMENTU EUROPEJSKIEGO I RADY (UE) 2016\/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony os\u00f3b fizycznych w zwi\u0105zku z przetwarzaniem danych osobowych i w sprawie swobodnego przep\u0142ywu takich danych oraz uchylenia dyrektywy 95\/46\/WE.\n                    <br\/>\n                    Dane osobowe b\u0119d\u0105 przetwarzane w w\/w celach do czasu wycofania przez Pani\u0105\/Pana zgody. Ma Pani\/Pan prawo do wniesienia skargi do organu nadzorczego w zakresie ochrony danych osobowych, je\u015bli uzna Pani\/Pan, \u017ce przetwarzanie danych osobowych przez administratora narusza przepisy o ochronie danych osobowych. Przetwarzane przez nas Pani\u0105\/Pana dane osobowe nie b\u0119d\u0105 przekazywane do Pa\u0144stw trzecich. Pani\/Pana dane nie b\u0119d\u0105 przetwarzane w spos\u00f3b zautomatyzowany i nie b\u0119d\u0105 profilowane.\n                    <br\/>\n                    Przys\u0142uguje Pani\/Panu prawo dost\u0119pu do tre\u015bci swoich danych osobowych oraz prawo do ich sprostowania, usuni\u0119cia lub ograniczenia przetwarzania, prawo do przenoszenia danych oraz prawo do cofni\u0119cia zgody w dowolnym momencie bez wp\u0142ywu na zgodno\u015b\u0107 z prawem przetwarzania, kt\u00f3rego dokonano na podstawie Pani\/Pana zgody przed jej cofni\u0119ciem.\n                <\/div>\n            <\/div>\n\n            <div class=\"wg-terms\">\n                <div class=\"wg-terms-input\">\n                    <input type=\"checkbox\" name=\"terms2\" id=\"terms2\" value=\"1\" \/>\n                <\/div>\n                <div class=\"wg-required\">\n                    <label for=\"terms2\">\n                        Jestem \u015bwiadomy, \u017ce urz\u0105dzenie przeznaczone do naprawy powinno zosta\u0107 wys\u0142ane bez dodatkowych akcesori\u00f3w, takich jak z\u0142\u0105czki, dysze czy przewody. Firma 4REF sp. z o.o. nie ponosi odpowiedzialno\u015bci za ewentualne zagubienie tych element\u00f3w.\n                    <\/label>\n                <\/div>\n            <\/div>\n\n            <script src=\"https:\/\/www.google.com\/recaptcha\/api.js?render=6LeRiW8rAAAAANc5zWwFxjEguw0Dpo3RAE8vzxwM\"><\/script>\n            <script>\n                grecaptcha.ready(function() {\n                    grecaptcha.execute('6LeRiW8rAAAAANc5zWwFxjEguw0Dpo3RAE8vzxwM', {action: 'service_form'}).then(function(token) {\n                        document.getElementById('recaptcha_token').value = token;\n                    });\n                });\n                <\/script>\n            <input type=\"hidden\" name=\"g-recaptcha-response\" id=\"recaptcha_token\">\n\n            <div>\n                <input type=\"hidden\" id=\"_wpnonce\" name=\"_wpnonce\" value=\"c562dd4620\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/527\" \/>                <button type=\"submit\" class=\"wg-terms-submit btn btn--primary\" name=\"wg-form-request\">Wy\u015blij zg\u0142oszenie<\/button>\n            <\/div>\n        <\/div>\n\n    <\/form>\n\n<\/div>\n\n<script src=\"https:\/\/cdn.jsdelivr.net\/npm\/select2@4.1.0-rc.0\/dist\/js\/select2.min.js\" defer><\/script>\n<script src=\"https:\/\/geowidget.inpost.pl\/inpost-geowidget.js\" defer><\/script>\n\n<script>\n\n    const WG_Models = [];\n    const WG_Model = '';\n\n\tjQuery(document).ready(function($){\n        \n\n\t\tconst formContainer = $('.wg-form-container')\n\n\t\tconst pickupPoints = $('.wg-pickup-points')\n\t\tconst pickupAddress = $('.wg-pickup-address')\n\n\t\tconst selectDevice = $('.wg-select-device')\n\t\tconst selectDeviceDropdown = $('.wg-select-device-dropdown')\n\n        const selectWarranty = $('.wg-select-warranty')\n        const warrantyInfo = $('.wg-warranty-info')\n\n\t\tselectWarranty.on('change', () => {\n\t\t\tif (parseInt(selectWarranty.val()) === 1)\n\t\t\t\twarrantyInfo.show()\n            else\n\t\t\t\twarrantyInfo.hide()\n        }).trigger('change')\n\n\t\tselectDevice.select2({\n\t\t\tdropdownParent: selectDeviceDropdown,\n\t\t\tplaceholder: \"Wybierz model\",\n\t\t\tallowClear: true,\n            data: WG_Models,\n\t\t\t\"language\": {\n\t\t\t\t\"noResults\": () => \"Nie ma takiego modelu\"\n\t\t\t},\n\t\t});\n\n\t\tselectDevice.on('select2:select', e => {\n\t\t\tconst bigSize = e.params.data.bigSize\n\n\t\t\tformContainer.addClass('wg-model-selected')\n\n            if (bigSize) {\n\t\t\t\tpickupPoints.hide()\n\t\t\t\tpickupAddress.show()\n            } else {\n\t\t\t\tpickupPoints.show()\n\t\t\t\tpickupAddress.hide()\n            }\n        })\n\n        selectDevice.on('select2:unselect', e => {\n\t\t\tpickupPoints.hide()\n\t\t\tpickupAddress.hide()\n\t\t\tformContainer.removeClass('wg-model-selected')\n        })\n\n\t\tconst termsButton = $('.wg-terms-button')\n\t\tconst termsText = $('.wg-terms-text')\n\n\t\ttermsButton.on('click', () => {\n\t\t\ttermsText.toggle(0, () => {\n                termsButton.text(termsText.is(':visible') ? 'Ukryj tre\u015b\u0107' : 'Poka\u017c tre\u015b\u0107')\n            })\n        })\n\n        if (WG_Model) {\n\t\t\tconst currentModel = WG_Models.find(item => item.id === WG_Model)\n\t\t\tselectDevice.val(WG_Model).trigger('change').trigger({\n                type: 'select2:select',\n                params: {\n\t\t\t\t\tdata: currentModel,\n                }\n\t\t\t})\n        }\n\n\t});\n<\/script>        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-527","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Wipcool Warranty for Your HVAC Tools | Wipcool<\/title>\n<meta name=\"description\" content=\"Learn about Wipcool&#039;s warranty terms. 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