About us

WIPCOOL, established in 2011, is a leader in high-tech solutions, specializing in the production of condensate removal pumps and tools for the maintenance and installation of HVAC systems. We hold over 20 national patents and have sales networks in 73 countries, serving 5 well-known air conditioning brands. Our advanced technology and rigorous management system ensure high quality. We focus on innovation, reliability, and short delivery times, providing our clients with the best solutions.

Our goal is to continually delight customers with the excellent quality of WIPCOOL products. By collaborating with specialized retailers, we build lasting and solid relationships with clients. We aim for every customer choosing our products to be not only satisfied but also confident in our brand. We believe that every device is as reliable as its service, which is why we offer a long warranty and repair options for our products.

Questions and answers

The warranty period varies depending on the product type and ranges from 12 to 24 months from the date of purchase, but not more than 30 months from its first sale by the company 4REF sp. z o.o.

To find the nearest distributor, please visit the “Distributors” section available on our website.

Yes, advice on our products can be found in the articles on our blog.

The shipping cost for a valid warranty claim is covered by WIPCOOL.