{"id":627,"date":"2024-07-26T23:08:36","date_gmt":"2024-07-26T21:08:36","guid":{"rendered":"https:\/\/wipcool.pl\/zaruka\/"},"modified":"2025-05-30T11:07:21","modified_gmt":"2025-05-30T09:07:21","slug":"zaruka","status":"publish","type":"page","link":"https:\/\/wipcool.pl\/cs\/zaruka\/","title":{"rendered":"Z\u00e1ruka"},"content":{"rendered":"\n<section>\n  <div class=\"container\">\n    <div class=\"grid grid-cols-12 gap-y-12 lg:gap-4\">\n      <div class=\"col-span-12 lg:col-span-5\">\n        <div class=\"h-full flex flex-col justify-center\">\n          <h1 class=\"font-semibold mb-4\">Z\u00e1ruka<\/h1>\n                      <ul class=\"flex flex-col gap-6 mb-8 lg:mb-20\">\n                              <li>\n                  <h2 class=\"flex items-center gap-1 text-base lg:text-lg xl:text-lg font-semibold mb-1\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" src=\"https:\/\/wipcool.pl\/wp-content\/uploads\/2024\/07\/shield.png\" class=\"w-5 h-5 aspect-square object-cover\" alt=\"\" \/>                    Rozsah z\u00e1ruky                  <\/h2>\n                  <p>N\u00e1stroje zna\u010dky Wipcool jsou kryty z\u00e1rukou v p\u0159\u00edpad\u011b n\u00e1kupu od autorizovan\u00e9ho distributora. Z\u00e1ru\u010dn\u00ed doba je 12 a\u017e 24 m\u011bs\u00edc\u016f od data n\u00e1kupu, ale ne v\u00edce ne\u017e 30 m\u011bs\u00edc\u016f od prvn\u00edho prodeje spole\u010dnost\u00ed 4REF sp. z o.o.<\/p>\n                <\/li>\n                              <li>\n                  <h2 class=\"flex items-center gap-1 text-base lg:text-lg xl:text-lg font-semibold mb-1\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" src=\"https:\/\/wipcool.pl\/wp-content\/uploads\/2024\/07\/Icons.png\" class=\"w-5 h-5 aspect-square object-cover\" alt=\"\" \/>                    Jak nahl\u00e1sit reklamaci                  <\/h2>\n                  <p>V\u0161echna reklamace pros\u00edme hlaste prost\u0159ednictv\u00edm dedikovan\u00e9ho formul\u00e1\u0159e na na\u0161ich webov\u00fdch str\u00e1nk\u00e1ch.<\/p>\n                <\/li>\n                              <li>\n                  <h2 class=\"flex items-center gap-1 text-base lg:text-lg xl:text-lg font-semibold mb-1\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" src=\"https:\/\/wipcool.pl\/wp-content\/uploads\/2024\/07\/Icons-1.png\" class=\"w-5 h-5 aspect-square object-cover\" alt=\"\" \/>                    Dokumenty pot\u0159ebn\u00e9 k pod\u00e1n\u00ed reklamace                  <\/h2>\n                  <p>Doklad o koupi a vypln\u011bn\u00fd formul\u00e1\u0159 reklamace dostupn\u00fd na str\u00e1nk\u00e1ch.<\/p>\n                <\/li>\n                              <li>\n                  <h2 class=\"flex items-center gap-1 text-base lg:text-lg xl:text-lg font-semibold mb-1\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" src=\"https:\/\/wipcool.pl\/wp-content\/uploads\/2024\/07\/search-03.png\" class=\"w-5 h-5 aspect-square object-cover\" alt=\"\" \/>                    Vy\u0159\u00edzen\u00ed reklamace                  <\/h2>\n                  <p>Standardn\u00ed doba vy\u0159\u00edzen\u00ed reklamace je 14 pracovn\u00edch dn\u00ed. V p\u0159\u00edpadech, kdy je nutn\u00e9 dodat n\u00e1hradn\u00ed d\u00edly, se tato doba m\u016f\u017ee prodlou\u017eit a\u017e na 28 pracovn\u00edch dn\u00ed.<\/p>\n                <\/li>\n                              <li>\n                  <h2 class=\"flex items-center gap-1 text-base lg:text-lg xl:text-lg font-semibold mb-1\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" src=\"https:\/\/wipcool.pl\/wp-content\/uploads\/2024\/07\/open-box-01.png\" class=\"w-5 h-5 aspect-square object-cover\" alt=\"\" \/>                    N\u00e1klady na dopravu                  <\/h2>\n                  <p>V p\u0159\u00edpad\u011b uzn\u00e1n\u00ed reklamace hrad\u00ed n\u00e1klady na dopravu firma 4REF sp. z o.o. V p\u0159\u00edpad\u011b neopodstatn\u011bn\u00e9ho pod\u00e1n\u00ed reklamace nese n\u00e1klady na dopravu z\u00e1kazn\u00edk.\r\n<\/p>\n                <\/li>\n                          <\/ul>\n          \n                      <ul class=\"flex flex-col gap-4\">\n                              <li>\n                  <h2 class=\"text-base lg:text-lg xl:text-lg font-medium\">V\u00fdjimky z z\u00e1ruky<\/h2>\n                  <div class=\"small-text\">\n                    <div class=\"flex max-w-full flex-col flex-grow\">\n<div class=\"min-h-[20px] text-message flex w-full flex-col items-end gap-2 break-words [.text-message+&amp;]:mt-5 overflow-x-auto whitespace-normal\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"732dfa4a-b65c-4861-b233-d0b5692c18c0\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>\u010c\u00e1sti za\u0159\u00edzen\u00ed, kter\u00e9 se p\u0159irozen\u011b opot\u0159ebov\u00e1vaj\u00ed.<\/p>\n<p>Po\u0161kozen\u00ed zp\u016fsoben\u00e1 vn\u011bj\u0161\u00edmi vlivy, nap\u0159. p\u0159\u00edrodn\u00edmi katastrofami.<\/p>\n<p>Produkty opravovan\u00e9 nebo modifikovan\u00e9 neopr\u00e1vn\u011bn\u00fdmi osobami.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n                  <\/div>\n                <\/li>\n                              <li>\n                  <h2 class=\"text-base lg:text-lg xl:text-lg font-medium\">Odpowiedzialno\u015b\u0107<\/h2>\n                  <div class=\"small-text\">\n                    <p>Distribu\u010dn\u00ed spole\u010dnost nenese odpov\u011bdnost za ztr\u00e1ty vznikl\u00e9 poruchou produktu.<\/p>\n                  <\/div>\n                <\/li>\n                              <li>\n                  <h2 class=\"text-base lg:text-lg xl:text-lg font-medium\">Provozn\u00ed rady<\/h2>\n                  <div class=\"small-text\">\n                    <p>Aby se vyhnuli potenci\u00e1ln\u00edm probl\u00e9m\u016fm, doporu\u010dujeme se sezn\u00e1mit s n\u00e1vodem k obsluze a pravidelnou \u00fadr\u017ebou n\u00e1stroj\u016f. D\u00e1le v\u00e1s zveme k n\u00e1v\u0161t\u011bv\u011b na\u0161eho <a href=\"https:\/\/wipcool.pl\/cs\/blog\/\">blogu<\/a>, kde poskytujeme rady t\u00fdkaj\u00edc\u00ed se pou\u017e\u00edv\u00e1n\u00ed na\u0161eho vybaven\u00ed.<\/p>\n                  <\/div>\n                <\/li>\n                          <\/ul>\n                  <\/div>\n      <\/div>\n      <div class=\"col-start-1 lg:col-start-7 col-span-12 lg:col-span-6\">\n        <div class=\"p-4 sm:px-10 sm:py-8 rounded shadow-wipcool\">\n          \n          <div class=\"wg-form-container \">\n\n    \n    \n    <style>\n        :root {\n            --wc-form-border-color: #6E7278;\n            --wc-form-border-radius: 10px;\n            --wc-form-color-text: #222222;\n        }\n    <\/style>\n\n    <h2 class=\"text-accent-1 text-2xl font-semibold leading-normal mb-0\">Zg\u0142o\u015b reklamacje<\/h2>\n    <p class=\"text-sm mb-10\">W razie pyta\u0144 b\u0105d\u017a w\u0105tpliwo\u015bci skontaktuj si\u0119 z nami<\/p>\n\n    <form method=\"post\">\n\n        <div class=\"wg-field-title\">Urz\u0105dzenie i opis problemu<\/div>\n\n        <div class=\"wg-fields\">\n            <div class=\"wg-column-full\">\n                <label class=\"wg-required\" for=\"device\">Model<\/label>\n                <select class=\"wg-select-device\" name=\"device\" id=\"device\">\n                    <option><\/option>\n                <\/select>\n                <div class=\"wg-select-device-dropdown\"><\/div>\n            <\/div>\n\n            <div class=\"wg-column-full --tooltip\">\n                <label class=\"wg-required\" for=\"serialNumber\">Numer seryjny<\/label>\n                <input id=\"serialNumber\" type=\"text\" name=\"serialNumber\" value=\"\" \/>\n                <div class=\"tooltip__icon\">\n    \t\t\t\t<svg width=\"36\" height=\"36\" viewBox=\"0 0 36 36\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M17.9167 35.8333C14.3731 35.8333 10.9091 34.7826 7.96271 32.8138C5.01633 30.8451 2.7199 28.0469 1.36383 24.7731C0.00776301 21.4992 -0.347047 17.8968 0.344272 14.4213C1.03559 10.9458 2.74199 7.75337 5.24768 5.24768C7.75337 2.74199 10.9458 1.03559 14.4213 0.344272C17.8968 -0.347047 21.4992 0.00776301 24.7731 1.36383C28.0469 2.7199 30.8451 5.01633 32.8138 7.96271C34.7826 10.9091 35.8333 14.3731 35.8333 17.9167C35.8281 22.6668 33.9387 27.2209 30.5798 30.5798C27.2209 33.9387 22.6668 35.8281 17.9167 35.8333ZM17.9167 2.50001C14.8675 2.50001 11.8869 3.40418 9.35163 5.09818C6.81638 6.79219 4.84038 9.19994 3.67353 12.017C2.50668 14.834 2.20138 17.9338 2.79624 20.9243C3.39109 23.9149 4.85939 26.6618 7.01545 28.8179C9.17151 30.974 11.9185 32.4423 14.909 33.0371C17.8996 33.632 20.9994 33.3267 23.8164 32.1598C26.6334 30.993 29.0412 29.017 30.7352 26.4817C32.4292 23.9465 33.3333 20.9658 33.3333 17.9167C33.3289 13.8293 31.7033 9.91055 28.813 7.02032C25.9228 4.13009 22.0041 2.50442 17.9167 2.50001ZM19.1667 25.4167V17.7983C19.1667 17.4668 19.035 17.1489 18.8006 16.9145C18.5661 16.68 18.2482 16.5483 17.9167 16.5483C17.5852 16.5483 17.2672 16.68 17.0328 16.9145C16.7984 17.1489 16.6667 17.4668 16.6667 17.7983V25.4167C16.6667 25.7482 16.7984 26.0661 17.0328 26.3006C17.2672 26.535 17.5852 26.6667 17.9167 26.6667C18.2482 26.6667 18.5661 26.535 18.8006 26.3006C19.035 26.0661 19.1667 25.7482 19.1667 25.4167ZM19.6167 12.0833C19.6167 11.6413 19.4411 11.2174 19.1285 10.9048C18.816 10.5923 18.392 10.4167 17.95 10.4167H17.9333C17.6044 10.42 17.2839 10.5205 17.012 10.7056C16.7401 10.8907 16.5291 11.1522 16.4055 11.457C16.2819 11.7618 16.2512 12.0964 16.3174 12.4186C16.3836 12.7408 16.5436 13.0362 16.7774 13.2676C17.0111 13.499 17.3081 13.6561 17.6309 13.7191C17.9538 13.7821 18.288 13.7481 18.5916 13.6215C18.8952 13.4949 19.1545 13.2812 19.3369 13.0075C19.5193 12.7338 19.6167 12.4123 19.6167 12.0833Z\" fill=\"black\"\/><\/svg>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"tooltip__desc\">\n\t\t\t\t\tJe\u015bli urz\u0105dzenie nie posiada numeru seryjnego, prosimy wpisa\u0107 numer produkcji (np. 11\/2025). Numer produkcji najcz\u0119\u015b\u0107iej znajduje si\u0119 na spodzie urz\u0105dzenia.\n\t\t\t\t<\/div>\n            <\/div>\n\n            <div class=\"wg-column-full\">\n                <label class=\"wg-required\" for=\"description\">Opis uszkodzenia<\/label>\n                <textarea name=\"description\" id=\"description\" cols=\"30\" rows=\"10\"><\/textarea>\n            <\/div>\n\n            <div class=\"wg-column-full\">\n                <label class=\"wg-required\" for=\"warranty\">Rodzaj naprawy<\/label>\n                <select class=\"wg-select-warranty\" name=\"warranty\" id=\"warranty\">\n                    <option value=\"\">Wybierz<\/option>\n                    <option value=\"1\" >Naprawa gwarancyjna<\/option>\n                    <option value=\"0\" >Naprawa pogwarancyjna<\/option>\n                <\/select>\n            <\/div>\n        <\/div>\n\n        <div class=\"wg-warranty-info\">\n            <div class=\"wg-field-title\">Informacje o zakupie<\/div>\n            <div class=\"wg-help-text\">Gdzie i kiedy urz\u0105dzenie zosta\u0142o zakupione?<\/div>\n\n            <div class=\"wg-fields\">\n                <div>\n                    <label class=\"wg-required\" for=\"bought_company\">Nazwa firmy<\/label>\n                    <input id=\"bought_company\" type=\"text\" name=\"bought_company\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label class=\"wg-required\" for=\"bought_date\">Data zakupu<\/label>\n                    <input id=\"bought_date\" type=\"date\" name=\"bought_date\" value=\"\" \/>\n                <\/div>\n            <\/div>\n        <\/div>\n\n\n        <div class=\"wg-your-data\">\n            <div class=\"wg-field-title\">Twoje dane<\/div>\n\n            <div class=\"wg-fields\">\n                <div>\n                    <label for=\"firstname\">Imi\u0119<\/label>\n                    <input id=\"firstname\" type=\"text\" name=\"firstname\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label for=\"lastname\">Nazwisko<\/label>\n                    <input id=\"lastname\" type=\"text\" name=\"lastname\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label class=\"wg-required\" for=\"company\">Nazwa firmy<\/label>\n                    <input id=\"company\" type=\"text\" name=\"company\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label class=\"wg-required\" for=\"nip\">NIP<\/label>\n                    <input id=\"nip\" type=\"text\" name=\"nip\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label class=\"wg-required\" for=\"email\">E-mail<\/label>\n                    <input id=\"email\" type=\"text\" name=\"email\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label class=\"wg-required\" for=\"phoneNumber\">Telefon<\/label>\n                    <input id=\"phoneNumber\" type=\"text\" name=\"phoneNumber\" value=\"\" \/>\n                <\/div>\n            <\/div>\n        <\/div>\n\n        <div class=\"wg-pickup-points\">\n\n            <div class=\"wg-field-title\">Nadaj paczk\u0119<\/div>\n\n            <div class=\"wg-help-text\">Nadaj paczk\u0119 w dowolnym paczkomacie lub punkcie.<\/div>\n\n            <div class=\"wg-help-text\">Maksymalne rozmiary paczki: 41 x 38 x 64 cm<\/div>\n\n        <\/div>\n\n        <div class=\"wg-pickup-address\">\n\n            <div class=\"wg-field-title\">Adres odbioru przez kuriera<\/div>\n\n            <div class=\"wg-help-text\">Maksymalne rozmiary paczki: 80 x 50 x 50 cm<\/div>\n\n            <div class=\"wg-fields\">\n                <div>\n                    <label class=\"wg-required\" for=\"street\">Ulica<\/label>\n                    <input id=\"street\" type=\"text\" name=\"street\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label class=\"wg-required\" for=\"houseNumber\">Nr domu<\/label>\n                    <input id=\"houseNumber\" type=\"text\" name=\"houseNumber\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label for=\"flatNumber\">Nr lokalu<\/label>\n                    <input id=\"flatNumber\" type=\"text\" name=\"flatNumber\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label class=\"wg-required\" for=\"postcode\">Kod pocztowy<\/label>\n                    <input id=\"postcode\" type=\"text\" name=\"postcode\" value=\"\" \/>\n                <\/div>\n\n                <div>\n                    <label class=\"wg-required\" for=\"city\">Miasto<\/label>\n                    <input id=\"city\" type=\"text\" name=\"city\" value=\"\" \/>\n                <\/div>\n            <\/div>\n\n        <\/div>\n\n        <div class=\"wg-form-bottom\">\n            <div>\n\n                <div class=\"wg-terms\">\n                    <div class=\"wg-terms-input\">\n                        <input type=\"checkbox\" name=\"terms\" id=\"terms\" value=\"1\" \/>\n                    <\/div>\n                    <div class=\"wg-required\">\n                        <label for=\"terms\">\n                            O\u015bwiadczam, \u017ce zapozna\u0142am\/-em si\u0119 z poni\u017cszymi informacjami i wyra\u017cam zgod\u0119 na przetwarzanie moich danych osobowych we wskazanych poni\u017cej celach i zakresie:\n                        <\/label>\n                        <button type=\"button\" class=\"wg-terms-button\">Poka\u017c tre\u015b\u0107<\/button>\n                    <\/div>\n                <\/div>\n\n                <div class=\"wg-terms-text\">\n                    Informujemy, \u017ce administratorem Pani\/Pana danych osobowych jest 4REF sp. z o.o. z siedzib\u0105: Boles\u0142awa Prusa 7a, 16-001 Kleosin. Podane przez Pani\u0105\/Pana dane osobowe b\u0119d\u0105 przetwarzane przez Administratora w celu \u015bwiadczenia przez Administratora us\u0142ug serwisowych. Podanie danych osobowych jest dobrowolne, jednak niezb\u0119dne do wykonywania w\/w czynno\u015bci. Pomimo dobrowolno\u015bci, konsekwencj\u0105 niepodania danych osobowych b\u0119dzie brak mo\u017cliwo\u015bci wykonywania w\/w czynno\u015bci.\n                    <br\/>\n                    W zwi\u0105zku z udzielon\u0105 przez Pani\u0105\/Pana zgod\u0105, podstaw\u0105 prawn\u0105 przetwarzania podanych przez Pani\u0105\/Pana danych osobowych jest przepis art. 6 ust 1 lit. a ROZPORZ\u0104DZENIA PARLAMENTU EUROPEJSKIEGO I RADY (UE) 2016\/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony os\u00f3b fizycznych w zwi\u0105zku z przetwarzaniem danych osobowych i w sprawie swobodnego przep\u0142ywu takich danych oraz uchylenia dyrektywy 95\/46\/WE.\n                    <br\/>\n                    Dane osobowe b\u0119d\u0105 przetwarzane w w\/w celach do czasu wycofania przez Pani\u0105\/Pana zgody. Ma Pani\/Pan prawo do wniesienia skargi do organu nadzorczego w zakresie ochrony danych osobowych, je\u015bli uzna Pani\/Pan, \u017ce przetwarzanie danych osobowych przez administratora narusza przepisy o ochronie danych osobowych. Przetwarzane przez nas Pani\u0105\/Pana dane osobowe nie b\u0119d\u0105 przekazywane do Pa\u0144stw trzecich. Pani\/Pana dane nie b\u0119d\u0105 przetwarzane w spos\u00f3b zautomatyzowany i nie b\u0119d\u0105 profilowane.\n                    <br\/>\n                    Przys\u0142uguje Pani\/Panu prawo dost\u0119pu do tre\u015bci swoich danych osobowych oraz prawo do ich sprostowania, usuni\u0119cia lub ograniczenia przetwarzania, prawo do przenoszenia danych oraz prawo do cofni\u0119cia zgody w dowolnym momencie bez wp\u0142ywu na zgodno\u015b\u0107 z prawem przetwarzania, kt\u00f3rego dokonano na podstawie Pani\/Pana zgody przed jej cofni\u0119ciem.\n                <\/div>\n            <\/div>\n\n            <div class=\"wg-terms\">\n                <div class=\"wg-terms-input\">\n                    <input type=\"checkbox\" name=\"terms2\" id=\"terms2\" value=\"1\" \/>\n                <\/div>\n                <div class=\"wg-required\">\n                    <label for=\"terms2\">\n                        Jestem \u015bwiadomy, \u017ce urz\u0105dzenie przeznaczone do naprawy powinno zosta\u0107 wys\u0142ane bez dodatkowych akcesori\u00f3w, takich jak z\u0142\u0105czki, dysze czy przewody. 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